How Porlo works
From your help center or a single request to videos that stay right for as long as you need them.
1
Connect once
Setup takes three steps, and you only do it once.
- 1Create your Porlo account.
- 2Sign in to your app, yourself, in a secure browser window. Porlo keeps the session, never your password.
- 3Optional: add Porlo to Claude, if you want to ask for videos in a chat. It's a connector: paste one address and approve.
We recommend signing in to a shared demo account with sample data, so your videos don't show anyone's name or real customer data. Or let Porlo hide people's names, emails and profile pictures in videos from that account; you choose when you connect it.
Teammates join by invite and use the app you've already connected.
Sign in to Acme Billing
••••••••••
Sign in
Continue with single sign-on
You type your password here. Porlo keeps the session, never the password.
2
Tell Porlo what to show
Two ways in:
From your help center.
Paste its address, and Porlo picks the how-to articles that would make good videos (see step 7).
From your AI assistant.
Ask in plain English, the way you'd ask a colleague: “Show how to export last month's invoices as a CSV.” Claude today; more assistants coming soon.
Either way, Porlo works out the route through your app and records it in a secure cloud browser, signed in as your team. A video usually takes a few minutes.
3
Checked before you see it
Every video is reviewed before you get it. The video has to start where your user would, do the task on camera and end on the result. If it doesn't, Porlo fixes the steps and records again. You only get a link that's passed.
While it records, Porlo never sends emails, invites or notifications, refuses to delete anything, and afterwards removes what it created.
- Starts where your user wouldBilling home
- Does the task on camera6 steps
- Ends on the resultCSV downloaded
- No emails, invites or notifications sent
- Cleaned up what it created
How to export last month's invoices
Chapters
- 0:00Open Billing
- 0:14Filter to last month
- 0:31Export as CSV
Written steps
- Open Billing from the sidebar.
- Choose Invoices, then set the date to last month.
- Click Export and pick CSV.
4
What you get
- A permanent porlo.video link and an embed code.
- Chapters and written steps beside the video, so viewers can jump to the step they need or read instead of watch.
- Captions on every video.
- Zoom on small controls and fields, and highlights at the moments that matter.
- Your brand colors in the backdrop and the player.
- A "Checked" badge that shows when the video was last verified against your product.
5
Videos that update themselves
Porlo saves the steps behind every video. On your schedule (weekly by default, or daily or monthly), it replays them in a fresh browser to make sure each one still works. Checks take seconds.
When a step no longer works, Porlo:
- 1Works out the new route and records the video again.
- 2Checks the new version, the same way as the first.
- 3Puts it live behind the same link, or holds it for your approval if you've turned approval on.
- 4Cleans up after itself, and keeps the previous version in case you want it back.
- Sign-in expiredRemind Marco
Acme Billing (staging)
Marco Ruiz can reconnect it. Checks for this app are paused until then.
- Feature removed
Set up single sign-on
The Single sign-on page is gone. Porlo has stopped retrying.
- Check failed
Invite a teammate
The new version didn't end on the result. The current video stays live.
6
When it needs you
Porlo never fails silently. When it can't fix a video by itself, it keeps the current version live and tells you why on your Videos page:
- A sign-in has expired. It names who can reconnect it, and pauses checks for that app until they do.
- A feature has gone. It flags the video and stops retrying.
- A new version didn't pass its check. The current video stays live, and Porlo says what went wrong.
7
Start from your help center
Paste your help center address. Porlo reads it (help centers are public, so it needs no connection), picks the how-to articles that would make good videos and explains each choice. It records them in your app and gives you a link and an embed code for each.
When Porlo can't follow an article's steps because your product has changed, it flags the article and shows you the step that didn't match. Your team updates the words; Porlo keeps the video current.
Works with public help centers, including Intercom.
48 articles checked. 4 would make good videos. 1 no longer matches your product.
- How do I export invoices?Good video
- Inviting teammatesGood video
- Setting up single sign-onNo longer matches
Step 3 didn't match. The article says "Open Settings, then Security". Porlo found no Security section in Settings.
- Creating a projectGood video
What Porlo checks, and what it doesn't
Porlo checks that every step in a video still works. A redesign that moves or renames something is caught. A change that only restyles the page, without breaking a step, won't trigger a new recording.
Your product will change next week. Your videos can keep up.
Start with a free trial. No card needed.