Support & customer success
Help videos that are still right after every release
Porlo turns your how-to content into walkthrough videos of your real product, and keeps them current as your product changes.
Somewhere, a video is already out of date
Every release quietly breaks a walkthrough somewhere: a renamed button, a moved menu, a new step. Nobody has time to rewatch every video after every release, so customers find out first, and a ticket follows.
That's why many teams keep a video they know is out of date, or never start making videos at all.
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What Porlo does for you today
Turn your help center into videos.
Porlo picks the how-to articles that deserve a video and records them in your app.
Find articles that no longer match your product.
When Porlo can't follow an article's steps, it shows you which step and what it saw. Your team fixes the words; Porlo fixes the video.
Embed once.
The video behind every embed updates itself.
Answer a question with a video.
Ask your AI assistant for a walkthrough of exactly what the customer asked, and reply with the link.
Onboarding and training that keep up.
Videos for onboarding emails, customer academies and training docs, with links that never break.
“12 of your 140 help articles no longer match your product.”
Porlo found them on its first pass, and the videos updated themselves.
How it fits your week
- 1Point Porlo at your help center, or ask your AI assistant for your first videos.
- 2Approve what goes live, or let Porlo publish once each video has passed its check.
- 3Check your Videos page after a release: what Porlo fixed, and anything that needs a person.
Coming soon
Help center integrationsComing soon
Zendesk, Intercom and Fin. Tell us which you use →
Your product will change next week. Your videos can keep up.
Start with a free trial. No card needed.